Advice From Your Friendly, Neighborhood Team Assistant

June 5, 2018

I recently went on a spirited Target run for work, resulting in 76 travel-sized sunscreens. Just a typical Wednesday night for a Team Assistant.

Amidst the wild goose chases for product, media drops in New York, kit construction, and hours spent organizing the office, I have learned valuable lessons. My role within the agency has allowed me to work on a variety of accounts, in a wide array of capacities. This role, including the Target runs, have better prepared me for each task that comes my way. So allow this blog post to inspire you, maybe give you a laugh, and underline the characteristics that I feel can help you thrive at an agency. Here’s my advice as a one-year veteran of being a Team Assistant.

Be Organized

Having a to-do list is a must. It doesn’t need to be pretty. It’s rarely pretty. Yet having a method of noting all the tasks that come your way has been crucial for my efficiency and sanity. It’s easy to forget the small asks that appear throughout the day. The more organized you are, the more organized your team will be. You’re only making yourself a stronger player.

Roll With It

Things will not go as planned. Count on it. My days typically look different from what I expected walking into work. That’s the beauty of it. The most important thing to remember is that it’s OK. Everything will get figured out. Be flexible and think on your feet. Be resourceful. The most you can do is be prepared. Or prepared-ish. For example, a rolling cart and tape gun have been essential additions to the trunk storage in my car. True story. Having these tools, and more importantly, a flexible and opportunistic mindset, is one of the best things I bring to work each day.

Details Matter

Let’s get real – there are times we all feel the role we have in things are not as impactful as we’d hoped. But if there’s anything I’ve learned, it’s that the small details matter. Simple tasks, such as running errands at Target, help in providing the team with the necessary assets required to complete a kit or client request. A simple birthday card boosts moral and builds relationships. A team depends on someone who can be accountable, think intuitively and act independently when it comes to managing details. If you’re able to manage the small stuff, bigger things will come.

My last piece of advice? A big cup of coffee helps. A lot.